Frequently Asked Questions

Whether you’re visiting with a wagging tail or just popping in for coffee and cake, our FAQ should answer all your questions about visiting Cookie & Crow.

We’re proud to be a cosy, dog-friendly café, and we want every visit to be relaxed, friendly, and fun for both humans and pups.

  • Not at all! You don’t need to bring a dog to enjoy our café. While we’re very dog-friendly, we’re people-friendly too. Everyone is welcome to pop in for a cuppa, a slice of cake, or a light bite. And if you’re a dog lover without a dog of your own, you might even get the bonus of meeting a few friendly pups while you’re here.

  • We love seeing dogs in the café, but to keep things calm and enjoyable for everyone, we ask that dogs are well-behaved, comfortable around people and other dogs, and able to relax in a small, busy space. Wagging tails and good manners are very much encouraged!

  • Yes, ideally. Our café is a small and cosy space, so dogs need to be happy sharing it with other dogs and people. If your dog becomes anxious, reactive, or overwhelmed in busy places, the café might not be the best environment for them. You know your dog better than anyone, so we trust you to make the right call about whether they’ll feel relaxed and happy visiting us.

  • Yes, children are very welcome! Because we’re a small café and we carry hot drinks and food around the space, we do ask that children stay with their grown-ups at all times and don’t run around inside. This helps keep everyone safe — including little ones, dogs, and our staff.

  • Yes — the more the merrier! You’re welcome to bring more than one dog as long as they are under control, comfortable around other dogs and people, and you’re able to manage them safely within the space.

  • Of course! You’re welcome to bring treats from home for your dog, especially if they have dietary needs or favourites they love. We also offer dog treats and fresh water in the café, so your pup won’t be left out while you enjoy your drink.

  • No — for hygiene and safety reasons, dogs aren’t allowed in the kitchen or food preparation areas. This helps us keep everything clean and safe for both our human and canine visitors.

  • We offer friendly, flexible catering for all kinds of occasions – from wakes and family gatherings to parties, work lunches and corporate events. Jackie brings over 20 years of catering experience to every order, so you can trust us to deliver delicious food that’s well organised and thoughtfully prepared. Whether you need a simple spread or something a bit more special, we’re happy to tailor menus to suit your needs and budget. Just get in touch or pop by the cafe for a chat and a quote.

Our Dog Code of Conduct

We want Cookie & Crow to be a happy place for both humans and hounds. To help everyone enjoy their visit, we kindly ask that all dog owners follow our Dog Code of Conduct:

🐾 Well-behaved pups only
Please only bring dogs that are comfortable in public spaces and around other dogs and people. If your dog is feeling anxious, reactive, or overwhelmed, it might be kinder to leave them at home this time.

🐾 Dogs must stay with you at all times
Dogs should remain on a lead and under your control while in the café, unless otherwise advised by staff.

🐾 Respect other dogs (and people!)
Not all dogs want to make new friends. Please don’t allow your dog to approach others without checking with their owner first.

🐾 No paws on tables or counters
For hygiene and safety, dogs should stay on the floor and not on furniture unless invited by staff.

🐾 Clean-up is essential
If your dog has an accident inside the café, please let a member of staff know straight away so we can clean it safely.

🐾 Treats are welcome
You’re welcome to bring your own treats from home. Please don’t feed other people’s dogs without asking first.

🐾 Kitchen is off-limits
For health and safety reasons, dogs are not allowed in the kitchen or food preparation areas.

🐾 Staff may step in if needed
To keep the café calm and enjoyable for everyone, our team may ask owners to settle their dogs or, in rare cases, take them outside if there’s any disruption.